Privacy and cookies

We take privacy seriously. Please see below for an explanation of what information we collect, how it is used, and what rights you have as a visitor or customer of Brokkestøylen.

Information we collect

When you visit the website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order history
  • Payment information (processed securely through our payment providers)
  • Information about how you use the website

We only collect information that is necessary to deliver our services and improve the user experience.

Booking and orders

When you book accommodation, experiences, or products at Brokkestøylen, the necessary information is recorded to process your order.

Booking information is handled through Shopify and our associated booking solutions.

How we use the information

The information is used to:

  • Process orders and reservations
  • Communicate with customers
  • Deliver products and services
  • Send important information about orders
  • Improve the website and user experience
  • Fulfil legal requirements

Analytics and statistics

We use Google Analytics 4 to analyse traffic on the website.

This gives us insight into how visitors use the website, allowing us to improve content, functionality, and user experience.

Information is processed anonymously to the extent possible.

Marketing

We may use Meta Pixel (Facebook and Instagram) to measure the effectiveness of marketing and show relevant ads to people who have visited the website.

This information is not used to identify individuals directly.

Cookies

The website uses cookies to:

  • Ensure basic functionality
  • Remember settings and preferences
  • Analyse traffic and usage patterns
  • Measure the effectiveness of marketing

You can manage or withdraw your consent to cookies at any time through your browser.

Sharing of information

We never sell personal data to third parties.

Information may be shared with trusted service providers who help us run the business, for example:

  • Shopify (online store and order processing)
  • Payment providers
  • Google Analytics
  • Meta (Facebook and Instagram)
  • Booking and reservation solutions

All providers process information in accordance with applicable data protection legislation.

Data retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Your rights

You have the right to:

  • Access the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Restrict the processing of information
  • Object to the processing of personal data
  • Withdraw your consent

Requests can be sent to the contact information below.

Contact information

Brokkestøylen
Brokkestøylen, Suleskardvegen
4748 Rysstad, Setesdal
Norway

Email: post@brokkestoylen.no